At Aeropods, we respect your privacy and are committed to protecting your Personal Data. This Privacy Notice explains how Aeropods (“we”, “our”, “us”) collects, uses, discloses, and safeguards your Personal Data when you visit our website, purchase our products, or interact with us in any manner.
This Privacy Notice is issued in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA).
Who Is Collecting Your Personal Data?
All Personal Data is collected, controlled, and processed by Aeropods, acting as the Data Fiduciary under applicable laws.
This Privacy Notice applies to:
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Our website and online store
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Our products and services
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Our marketing and promotional communications
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Any interaction you have with Aeropods, online or offline
What Personal Data We Collect
You are not required to provide Personal Data; however, certain information is necessary for us to provide products and services effectively.
1. Personal Data You Provide Directly
This may include:
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Name
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Email address
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Phone number
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Shipping and billing address
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Order and purchase details
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Account registration information
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Information shared through contact forms, reviews, surveys, or customer support
2. Personal Data Collected Automatically
When you visit our website, we may collect:
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IP address
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Browser type and device information
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Pages visited, time spent, and interaction data
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Cookies and similar tracking technologies
3. Personal Data from Third Parties
We may receive limited information from:
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Payment service providers (transaction confirmation only)
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Logistics and delivery partners
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Analytics and advertising service providers
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Social media platforms (if you interact with our pages or advertisements)
Special Categories of Personal Data
Aeropods does not intentionally collect sensitive personal data such as biometric data, genetic data, or health information unless:
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You voluntarily provide such data, and
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Explicit consent is obtained where required by law
Purpose of Collecting Personal Data
We collect and process Personal Data for the following purposes:
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To process, ship, and deliver your orders
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To manage customer accounts and provide support
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To communicate order updates, service notifications, and promotional offers
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To improve our website, products, and user experience
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To personalise content, recommendations, and advertisements
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To comply with legal and regulatory obligations
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To prevent fraud and maintain platform security
We process only data that is necessary, lawful, and proportionate.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Improve website functionality and performance
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Analyse user behaviour and usage patterns
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Remember user preferences
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Deliver relevant content and marketing
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Sharing of Personal Data
We do not sell your Personal Data.
We may share Personal Data with:
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Payment gateways (for transaction processing only)
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Logistics and delivery partners
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Website hosting, analytics, and IT service providers
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Marketing and communication platforms
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Legal or regulatory authorities when required by law
All third parties are contractually required to protect your Personal Data.
Data Security Measures
We implement reasonable security practices to safeguard your Personal Data, including:
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Secure servers and encryption technologies
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Restricted access on a need-to-know basis
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Regular security monitoring and updates
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Data minimisation and anonymisation where appropriate
While no system is completely secure, we continuously enhance our security measures.
Data Retention
We retain Personal Data only for as long as:
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Necessary to fulfil the stated purposes
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Required under applicable laws
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Needed for dispute resolution or legal compliance
Once no longer required, data is securely deleted or anonymised.
Your Rights as a Data Principal
Under applicable data protection laws, you have the right to:
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Access your Personal Data
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Correct or update inaccurate data
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Withdraw consent at any time
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Request deletion of Personal Data
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Opt out of marketing communications
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Raise grievances or complaints
Withdrawal of consent may limit our ability to provide certain services.
Children’s Privacy
Our website and products are intended for individuals above 18 years of age.
We do not knowingly collect Personal Data from children without parental consent. If such data is identified, it will be deleted promptly.
International Data Transfers
Where required, your Personal Data may be processed outside India in compliance with applicable data protection laws and with appropriate safeguards in place.
How to Contact Us
For privacy-related queries, data access requests, or grievances, please contact:
Aeropods
📧 Email: support@aeropods.in (replace with your official email)
📄 Contact Form: Available on our website
We aim to respond to all requests within a reasonable timeframe.
Updates to This Privacy Notice
We may update this Privacy Notice periodically to reflect changes in laws, technology, or business practices.
The revised version will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated Privacy Notice.